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Contact Us / Technical Support

NOTE: The TSA Career Portal is a career and workforce development system for the TSA workforce. All submitted Help Desk tickets should be submitted by current TSA employees experiencing difficulties with accessing and/or using the TSA Career Portal. Individuals seeking employment with TSA and any other recruitment and hiring questions, please contact HC-ServeU@tsa.dhs.gov for more information related to job postings and application status.


Technical Assistance

For technical support on using the website, registration, or access problems please submit an online support request ticket, or contact the site help desk at support@usalearning.net.

We can also be reached at 202-753-0845, or toll free at 833-200-0035, (Monday-Friday, 8:30 AM-6:00 PM EST).



Content Assistance

For job series and/or TSA Career Portal related questions, please contact CareerManagement@tsa.dhs.gov. Please do not submit questions related to Job Opportunity Announcements and/or application status.

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